Customer Service

Rowell Chemical understands that excellent Customer Service is key factor in your purchasing decisions. Our professional staff is available 24/7 to meet your needs. Customer Service can be reached by calling 630-920-8833 or toll free at 888-261-7963 on Monday through Friday 24 hours a day, with regular office hours from 7 am to 5 pm Central Time. For weekend on-call contacts, contact your salesperson or Customer Service for our Emergency Contact List.

For chemical emergencies, call CHEMTREC at 800-424-9300.

Our Customer Service Personnel are:
John Ward – Manager of Customer Service
Kim Cox – Customer Service Representative/Billing
Joan Doody – Customer Service Representative
Loren Gallivan – Manager of Fleet Operations/Customer Service